Electroless Nickel Plating, corrosion resistance and surface technology specialists

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NiTEC (UK) Ltd, Hardwick House, Hardwick View Rd,
Holmewood, Chesterfield, Derbyshire S42 5SA, UK

NiTEC Customer Satisfaction Survey

As a Quality Assurance conscious company, NiTEC is keen to ensure that we maintain a service ‘second to none’ in our dealings with you. To enable us to achieve this goal, please could you take time to answer the questions below. Please ensure you answer the questions in comparison with other metal finishing services which you may have experience of. Your cooperation is very much appreciated and will help us at NiTEC to ensure we are providing the best service possible.

By filling in this form, you will automatically be entered into a free prize draw – giving you the opportunity to win a FREE IPOD NANO.

Your Details

Contact Name*:
Organisation Name*:
Telephone Number*:
Email Address*:
How did you first come in contact with NiTEC?
For how long have you been a customer of NiTEC?
What is the main reason for your company using NiTEC?

 

Enquiry Stage

Was your enquiry dealt with promptly? Yes  No
Were you satisfied with the initial information that NiTEC provided you with? Yes  No

 

Quote Stage

How would you rate the time it took to receive a quote after your initial enquiry?
How would you rate the overall quoting process?
Did the quote cover all information you needed? Yes  No
Further Comments:

 

Order Processing Stage

How would you rate the overall order process?

 

Customer Service

How would you rate the courtesy and attitude of the staff at NiTEC?
Further Comments:

 

Technical Support

How satisfied were you with the technical information and support provided?
Further Comments:

 

Follow Through of Order

How satisfied were you with the provision of job status information provided?
How satisfied were you with the speed of the response to queries and requests for information?
Was your order delivered on time? Yes  No
Overall, how well do you feel your order was handled?

 

Quality Policy

How satisfied were you with the overall correctness of processing for the following:
Quantity returned
Condition of goods
Condition of packaging
Delivery/Receipt date
Would you recommend NiTEC to someone you know? Yes  No

 

Future Developments

Do you anticipate working with NiTEC again? Yes  No
We are planning to hold free courses to enable our clients to understand our process of electroless plating a little more. Would you be interested in attending? Yes  No
Are you happy to supply a testimonial that NiTEC can use on our website and marketing? Yes  No
If yes, please type your testimonial here:
Are there any ways in which you feel that we could improve our customer service:

Electroless Nickel Plating

The electroless nickel plating process is a high quality, cost effective solution for coating metals such as mild or stainless steel.

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Diffused Nickel Plating

The simple process of diffused nickel plating is the most effective coating to ensure the highest levels of corrosion resistance.

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SeaTEC 100 Marine Corrosion Prevention

SeaTEC100 is a cost-effective way of extending the life of mild-steel operating in marine environments.

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Ni-PTFE Self Lubricating Coating

Nitec's specially developed Ni-PTFE self lubricating corrosion resistant coating is perfect for sliding wear applications.

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Copper Plating

NiTEC offers a copper plating service that is suitable for both functional and decorative purposes.

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Shotblasting

NiTEC has the capacity to shotblast components of up to 20 tonnes in weight.

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Heat Treatment

The heat treatment solutions at NiTEC can be used for stress relieving and de-embrittlement as both pre-plate and post-plate treatments.

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Aqua Blasting

Aqua blasting is a wet blasting process that's perfect for gently removing surface dirt and grime from metal components.

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Nickel Boron Plating

Nickel boron plating is a good alternative to chrome for coating a variety of steels to enhance corrosion resistance.

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Case Studies

From corrosion resistance for oil pipes to plating vacuum chambers, our electroless nickel plating is second to none.

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Quality

NiTEC is committed to the highest levels of quality and standards.

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Applications

From marine to mining, gardens to artwork, we've got your surface technology needs covered.

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Special Projects

NiTEC have many years' experience working with special projects; from art installations to architectural features.

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Technical Information

As the deposit formed by electroless nickel plating is based on a chemical reaction, the dispersion of the deposit is equal over part, regardless of shape.

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Marine corrosion resistance product, SeaTEC 100 - corrosion resistant coating

Corrosion resistant coating withstanding salt-spray conditions for at least 3 and a half years

NiTEC's SeaTEC 100 provides unprecedented corrosion resistance extending the life of components and reducing maintenance costs.

Find out more...

Surface Technology

Electroless Nickel Plating - wear and corrosion resistance, cost-effective and wear resistance - find out more about our Nickel Plating services

Diffused Nickel Plating - the gold standard in corrosion resistance - great for a marine environment - find out more about our Diffused Nickel Plating services

SeaTEC 100 - increases the longevity of components in subsea environments reducing maintenance costs and increasing strength of components - find out more about SeaTEC 100

Copper plating - an excellent conductor providing EMI (Electro Magnetic Interference) and RFI (Radio Frequency Interference) shielding - find out more about Copper Plating

Shotblasting and Heat Treatment - thorough surface preparation is acheived using Shotblasting and Heat Treatment in addition to the standard chemical cleaning and activation process - find out more

Special Projects - Electroless Nickel Plating has been used in many special projects throughout the world where corrosion resistance is required such as art installation and archictectural application - find out more about special projects

customer survey

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